We all approach the end of the year with feelings of joy and dread!!! The holidays are here: Christmas, Chanukah and Kwanzaa; the New Year is on the horizon with New Year’s resolutions to be made (and forgotten after January 2nd).
But, before we ring in the holiday season, there are three events we must partake […]

I like to use the end of the year to do an assessment of where I am in my coaching practice and also in my personal life. I then set intentions for the year ahead. Here are a few examples:
Business Goals:

This past year I developed a profile of my ideal client and the type of […]

Getting Started
Along with the parties and celebrations of the holiday season often comes personal reflection. We think about what we’ve accomplished over the past year and begin to think about what we would like to do in the upcoming year. How often we hear people say, “Next year I want to lose 10 pounds,” or […]

I will refer to my family business to illustrate a few points of this article. The business started 20 years ago, in Brazil, with my mother making chocolate candies in our kitchen and selling it in our living room, and all the kids and my father somehow helped her. The business (Fany Bombons Café – […]

When creating your mission statement, involve your task force, your front line team and the top management, and ask for their view of the company. Then, write down the business core competencies, your vision for the company and put all this information together. Some mission statements are only a sentence, and you shouldn’t go over […]

My experience working with retail for more than 10 years has been positive, either here in New York or in Brazil working at my family business. I remember once that I went to a workshop for managers, in which the speaker was giving directions on how to motivate the team to sell more, creating games, […]