One of the most visited articles on WomenandBiz.com, is an article written by Andrea Nierenberg, Take Note: 8 Key Ways to Say Thank you to Customers. Nierenberg recommends keeping in touch with customers by sending hand-written thank you notes at every opportunity. I’ve noticed lately however, that not only people are not sending hand-written thank [...]

The thought that leaps into most sales representatives’ (and their managers’) minds when faced with the question of why customers leave—especially in today’s economy–is that price is the culprit. “Our pricing is too high,” is the frequent frustrated refrain of sales people who are unable to close and/or keep business. Yet, a study by the [...]

Even if you have great supporters (staff, advisory board, mastermind group, family and friends) in your life, take some time to appreciate yourself and all that you do. Here are a few ways to do it: Take time off from running your business to do something special for yourself, get a massage, go to the [...]

I can already hear my fellow small business owners and entrepreneurs gasping in shock but hear me out. For those of you who don’t know me, my name is Stacy Francis, Certified Financial Planner and Certified Divorce Financial Analyst. I’m the president of Francis Financial, Inc., an independent, fee-only financial planning practice, as well as [...]

One of our clients was having a tough time with her new blog. Let’s call her Ingrid. Ingrid wrote me a note to tell me how disappointed she was in the results she was getting from her blog (she had only been blogging for two months, by the way). She was wondering whether it was [...]

When you start your own business, it is challenging to find clients, and it is easy to get frustrated while trying to get your first clients. Usually new business owners attend lots of networking events, meeting prospect upon prospect. A sale here and there comes along… but then after the sale these newbies usually stop [...]